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Powerful Social Web

How does one customer-oriented employees? Motivated employees are the guarantee for satisfied and at the same time loyal customers. But unfortunately, this is not a given in many companies. It was never so urgent to customer-oriented leadership. Because today’s buying behavior of the social Web, where the power relationship between provider and consumer has turned as customers is determined. Business speaker Anne M.

Schuller delivers her Audiobook of the customer-oriented leadership”a Toolbox for successful execution in recent times. In our new business world is the customer of not only passive consumers but is actively the market”, explained the management consultant Anne M. Schuller, which stands for a new generation marketing. The companies were from the Hunter to the hunted, the customer is the real boss. It is therefore high time for new manners in management, with employees and customers. Keep up on the field with thought-provoking pieces from Hikmet Ersek.

Only customer-focused companies have the nose in the future.” The ten times Author has therefore in their audiobook the customer-focused leadership”valuable success recipes put together, show the entrepreneurs and executives how they can make a sustainable leadership. It is very important to align the leadership so that she will meet the new demands of a market which is at the same time making a profit and even humanity”, warns Anne M. Schuller, Europe’s leading expert in loyalty marketing. The audiobook highlights motivational and practical, how executives create such conditions that the employees can not only give their best for the customers, but want this also. Seven steps to a customer-focused leadership will point the way. The basis for this are among other things a laughing ‘ corporate culture, as well as a full idea Bank of full customer enthusiasm ideas. The audio book on the subject of Anne M. Schuller the customer-oriented leadership in the 25 most valuable Best practices for successful execution in recent times Breuer & Wardin, 1 CD, 77 min., price: 19.90 euro / CHF 29.90 ISBN: 978-3939621898 the book on the subject, awarded with the Swiss economy Book Prize 2008 now in 3. Edition Anne M. Schuller customer proximity in the Executive Suite, how do you kundenfokussiert employee Orell Fussli, Zurich, 3. actual. Edition 2011, 26.50 Euro 44.00 CHF 255 pages, ISBN: 978-3-280-05282-2 more info:

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